FAQ: Policies

Do I need to sign a liability waiver or acknowledge any terms & conditions?

When you sign up for Sweat, you acknowledge reading our liability waiver and our booking policies. This is handled at registration and you only need to do it once. If you'd like to review these policies again, the links are available below:

Does my membership have a contract?

No. We really do mean that you can cancel your subscription at any time. Everything is done on a month-to-month basis at Sweat. We don't like the games other studios play with advanced written notice, lengthy contracts, and technical jargon designed to confuse and ultimately take more of your money from you. We wanted an experience that was completely different and as a result we do not have contracts, nor will we ever have contracts.

If you'd like to cancel your recurring subscription, you have the ability to cancel directly in your profile. Additionally, you can message using the in app chat or call the studio and we will get everything cancelled for you. When you cancel your plan, we will cancel the next recurring charge on your account and you will have access to your plan for the remainder of the paid term.

Can I suspend or pause my membership?

Since Sweat is month-to-month and we don't use contracts, our membership "suspend" policy is slightly different than other studios you may have worked with. We will ONLY suspend memberships for valid medical reasons with a doctor's note. Since Sweat is month-to-month, you can cancel your account and rejoin at any time. Of note, should our pricing change, you will only be eligible for the current published membership rates available at the time of re-purchase.

Are there any class cancellation / no-show fees?

Yes. Please review the full policy here.

What is the minimum age to workout at Sweat?

The minimum age to workout at Sweat is 13 years old, with parental permission.

Do you offer a student/teacher/veteran/first responder discount?

Yes, we offer a 10% discount on our Sweat 4, Sweat 8, and Sweat Unlimited plans. Please message us to receive your discount code.

Where can I read your privacy policy?

The Sweat Privacy Policy is available here.